YIZUMI Launches the AR Enterprise Cloud Platform, Providing AR-Based New Digital Interaction Solutions

AR (augmented reality) technology is a technology that integrates virtual images into real-time images. Through real-time tracking, 3D modeling, intelligent interaction, etc., virtual information is applied to the real world, bringing about real-time, convenient and intuitive interactive experience for users.

In recent years, with the increasingly mature technology and growing demand, the AR technology has been widely used in the manufacturing industry, creating new possibilities for remote communication and collaboration in industrial scenarios.

The latest AR enterprise cloud platform developed by YIZUMI is based on the real-time data acquisition technology of the industrial Internet, combined with AR technology and 3D modeling, providing such services as remote collaboration, product exhibition and remote training with reduced collaboration costs, improved communication quality and new digital interaction experience.

AR Remote Collaboration

"Bringing" Experts o the Site

Customers sometimes have equipment maintenance and daily maintenance problems. The YIZUMI AR enterprise cloud platform can realize remote collaboration through such technologies as augmented reality, audio and video calls, call centers and document transmission, thereby breaking the geographical limits for maintenance personnel and experts and allowing experts to provide immediate guidance and troubleshooting as if they were on site.

Through this platform, front-line maintenance personnel can carry out audio and video communication with remote experts, and transmit live pictures in real time to them for help. After receiving help requests, remote experts will provide remote operation guidance through live broadcast, AR annotation and voice explanation. They can also use such information resources as documents, drawings and 3D models to efficiently help maintenance personnel solve problems.

This remote collaborative communication method can solve the "three major problems" in YIZUMI equipment remote maintenance scenario (i.e. difficult to make accurate positioning, difficult to provide accurate instructions and difficult to communicate operation details), thereby greatly saving the cost of cross-regional communication and avoiding the risk of pandemic transmission caused by face-to-face contact.

AR Product Exhibition

Upgrading Interactive Experience for Customers

In addition to remote communication and collaboration, the YIZUMI AR enterprise cloud platform can also be combined with IoT and visualization technologies to bring about more intuitive customer experience. For example, based on the 3D model of the equipment, a salesperson can display the selling points of the equipment through 3D interactive animation, and place the 1:1 model of the equipment in the real environment through the AR technology.

Customers can wear AR glasses or use mobile devices (e.g. mobile phones and pads) to view the real size, disassembly, operation principle and operation instructions of the products, so as to know more about the products from multi-sensory dimensions, such as vision, hearing and interaction.

In addition, the AR enterprise cloud platform can overcome language and geographical barriers by means of AR-based remote sales, showing overseas customers the equipment in full size wherever and whenever possible to enable customers to know more about the equipment and promote transactions.

AR Remote Training

Facilitating Efficient Learning

In the traditional training of the manufacturing industry, there is often a lack of interaction between trainers and trainees, which makes it hard for trainees to get answers promptly. Moreover, the lack of field operation makes it hard to practice in production the knowledge learned in the training process. The YIZUMI AR enterprise cloud platform provides a new "immersive" training solution for enterprises.

The training experts wear AR glasses and enter AR remote audio and video calls through the YIZUMI AR enterprise cloud platform. Students in different regions can watch the teachers' practical operation in the headquarters workshop from the first perspective in front of the screen. Teachers can teach while operating, and students can raise questions simultaneously. Through the cloud platform, teachers can carry out on-site demonstration to solve students' problems in time, thereby facilitating efficient learning.

The training experts wear AR glasses and enter AR remote audio and video calls through the YIZUMI AR enterprise cloud platform. Students in different regions can watch the teachers' practical operation in the headquarters workshop from the first perspective in front of the screen. Teachers can teach while operating, and students can raise questions simultaneously. Through the cloud platform, teachers can carry out on-site demonstration to solve students' problems in time, thereby facilitating efficient learning.